quality motorcycles and scooters
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Help

  1. How do i login?
  2. How do i register?
  3. I am a member of the trade, how do i get a trade account?
  4. How do i order online?
  5. I registered as a customer, but can't login.
  6. I forgot my customer login information.
  7. I need help but theres no answers here.

1. How do i login?

You can use the login form at the top right hand corner of the website, or by clicking here.

2. How do i register?

You can register with the website by clicking the register link at the top of the website, or by clicking here.

3. I am a member of the trade, how do i get a trade account?

As a member of the trade you are entitled to cheaper product prices. If you would like to be able to view prices,
or even purchase our products from the website you can apply for a trade account by clicking here or using the link in the top
right of the page

4. How do i order online?

You can use our online shopping basket system if you would like to make an order. You can order products by going to their product
page and selecting any desired options the bike has. Then by clicking "add to basket" the item will go into your online shopping basket.
When an item is in your shopping basket you may update the quantity of the item, or remove it from your shopping basket. In order to
proceed you must login to your account. You can then select your delivery method followed by completing your order.
You will be taken to a secure payment section. All orders will be shipped to the address given in your account details, if you are a
trade customer we will use the address we have on record as the shipping address.

5. I registered as a customer, but can't login.

There could be several reasons for this problem.

  1. You supplied the wrong username
  2. You supplied the wrong password

If you do not see any errors on the login page then it is possible that your webrowser or any firewall software could be blocking session cookies.
Session cookies are important as they let the website know that the person viewing the page is you. In order to login you will need to
alter your settings to allow session cookies.

6. I forgot my customer login information.

We have created a webpage specially for this problem. If you have forgotten your username or your password you can use our account recovery page to retrieve your account information.

7. I need help but theres no answers here.

If you feel that we have missed off anything important in this help section and you need help with the website then please dont hesitate to contact us

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sales@superbyke.co.uk spareparts@superbyke.co.uk 0117 971 9673
 
 
Superbyke is registered in England & Wales
(Registration No. 05121111 ) (VAT No. 840819717 )
© 2007-2008 Superbyke®
Quality Motorcycles and Distribution